When it's this cold, people crank up the heat, and the gas company is making sure there's enough to go around.
There are no rolling outages when demand peaks, but Atlanta Gas Light president Bryan Batson says they do curtail service to large industrial customers.
“On the coldest days of the year we have the right to call them up, give them 30 minutes notice, and tell them to stop using gas,” says Batson.
He says those customers have the ability to switch between fuels, which a homeowner would not be able to do. Baton says they started calling industrial customers Tuesday to let industrial customers know they would be taken off line. For residential customers, you should not notice any disruption in service, even on the most frigid of days.
Natural gas prices have been going up during the cold snap, but Batson says gas is still very cheap compared to what it was about 10 years ago. He says AGL usually gets complaints from customers when their bills are high, but he says those bills are for the month before, and many times people cannot remember how cold it was back when they actually used the gas.
Batson says the best way to keep your bill manageable is to get a programmable thermostat. He says that way you can turn down the heat when you're not at home or asleep.